Safety on the New M4

With the New M4 now open to motorists, conditions on the motorway have changed, so it's important you drive with care and follow the signs. The New M4 also has variable speed zones so pay close attention to them at all times to ensure you're sticking to the speed limit.

For your safety, the motorway is monitored by CCTV around the clock. If you breakdown or have an accident, remain in your vehicle and wait for help to arrive. Do not get out of you car under any circumstances, especially on the new elevated roadway. 

To report an incident on the motorway, please call 131 700. For all other queries, see below:

How do i?


Operational enquiries

  • Reporting incidents or conditions on the road
  • 131 700 - TMC incident line


Tolling enquiries

  • Tag/pass failed to operate
  • Request for new tag/pass or account
  • Billing enquiry
  • Paying a tolling notice
  • Toll prices


  • Cost of tolls across multiple motorways


Sydney's Motorways toll calculator

WestConnex enquiries

  • General information on WestConnex and other WestConnex projects

Maintenance activities

  • Enquiries about work underway
  • Information on detours and traffic changes
  • Complaints about work underway