New M4 FAQs

Do I need a tag to travel on the new M4?

For faster trips on the new M4 between Parramatta and Homebush, motorists will need a working electronic tag or pass correctly fitted in your vehicle.

The new M4 accepts any toll tag products.

If your vehicle does not have an electronic tag or pass, you can order an E-Toll tag, or organise an eMU Pass from our preferred tag partner, Roads and Maritime Services.

If you have an existing toll tag account, please make sure your licence plate is linked to the account by contacting your tag provider.

For more information and contact details of all tag providers, please visit Roads and Maritime’s website.

How do I pay a toll?

From 15 August 2017 motorists on the new M4 (between Church St and Homebush Bay Dr) will pay a distance-based toll. 

Get ready for tolling in the coming months by getting an E-Toll tag, or organising an eMU Pass from our preferred tag partner, Roads and Maritime Services, and correctly fit it to your vehicle.

What happens if I travel on the new M4 without a tag or pass?

Tolling hasn’t yet started on WestConnex. From 15 August 2017 motorists on the new M4 (between Church St and Homebush Bay Dr) will pay a distance-based toll. 

Get ready for tolling by getting an E-Toll tag, or organising an eMU Pass from our preferred tag partner, Roads and Maritime Services, and correctly fit it to your vehicle.

Once the toll period begins on 15 August 2017, if you drive on the new M4 without a tag or pass, you will have three days to pay by calling 131 865.

What do the beeps from my tag mean?

Before tolling begins on 15 August 2017, you may hear a beep or noise from your tag, but you will not be charged. 

Because the toll is based on how far you travel on this section of motorway, you will hear two beeps- one when you enter and one when you leave the motorway.

When will the toll-free period start?

The toll-free period has begun. Motorists will not be charged a toll for driving on the new M4 until tolling begins on 15 August 2017.

Will a cashback be introduced for the new M4?

No cashback arrangements will apply on WestConnex motorways.

Why is a toll being reintroduced on the new M4?

Part of WestConnex involves delivering the new M4 between Parramatta and Homebush – providing a faster, safer and more reliable motorway for motorists.

The tolls will help to fund the delivery of WestConnex.

The M4 Motorway between Emu Plains and Parramatta will remain untolled – this is over 80 per cent of the motorway.

How are tolls calculated on WestConnex?

WestConnex will have a distance-based tolling system, like the existing M7 Motorway. Motorists will pay only for the sections of the motorway they use and a maximum cap applies.

For faster trips on WestConnex, you will need a working electronic tag or pass correctly fitted in your vehicle.

Your tag or pass will recognise when you pass under a tolling gantry. These are installed at each entry and exit point along WestConnex. You will know your tag has been read because it will make a beep.

A computer then calculates how far you have travelled, how much your toll will be and the trip will be deducted from your account.  

Cars and motorbikes will pay one third of the heavy truck toll, reflecting the greater wear and tear trucks have on the motorway (an approach that is consistent with other Sydney motorways).

For the current toll estimates, see tolls for WestConnex stages or New M4 Tolls.

Why do I need a tag?

For faster trips on WestConnex, you will need a working electronic tag or pass correctly fitted in your vehicle.

This allows us to charge your directly and automatically for your trip on the motorway.